LifeSecure Business Continuity Amid COVID-19 Pandemic


We hope this message finds you well. As the COVID-19 virus continues to affect the communities where we all live and work, we want to ensure you know of our existing and ongoing plans to maintain our business operations. We've taken several steps to protect our employees and do our part to reduce the spread of the virus. As always, our focus is on the health and safety of our employees, customers and communities.

On March 17 we moved all employees to a nearly 100% remote work schedule. We continue to follow guidelines put forward by the CDC and other state and federal officials. Such changes have not impacted our ability to meet the needs of you, your clients and all our external partners.

Our strong technological infrastructure has us well-equipped to provide you with the first-class service that you've come to expect from LifeSecure without sacrificing security. We already enable many of our team members located across the United States to work remotely throughout the year, and all employees will continue to have access to the same tools, systems, and functions as if they are in the office.

We're here to help and will continue to be “open” in today’s remote environment. We encourage you and your clients to contact us through our normal channels, whether it's via phone, email or Live Chat. You and your clients can also use the Agent and Policyholder Portals at any time to submit new business, get policy information, manage claims, make policy changes and more.

We will continue to monitor the rapidly changing situation and share any necessary information with you as we move forward together. We hope that you and your loved ones stay safe and healthy in this unprecedented moment and thank you for your continued support of LifeSecure.